Sharlet Prime – Privacy Policy

Last Updated: 9 November 2025

Sharlet Prime ("the App", "we", "our") provides food ordering, restaurant browsing, and customer interaction services. This policy explains how your data is collected, used, and protected when using the app.

1. Information We Collect

We collect the following categories of information to provide app features:

1.1 Personal Information

Collected during account creation or login:

  • Name
  • Email address
  • Phone number (optionally stored)
  • Login method (Email or Google Sign‑In)

Used for:

  • Account creation
  • Authentication
  • Identifying customers for orders

We do not sell or share this information with any third party.

1.2 Google Sign‑In Data

If you log in with Google, we receive:

  • Google name
  • Google email
  • Google account ID

Used only for:

  • Authentication
  • Creating your user profile in Firestore

1.3 Location Information

Requested through permissions:

ACCESS_FINE_LOCATION ACCESS_COARSE_LOCATION

We collect:

  • GPS latitude
  • GPS longitude
  • Country (via reverse geocoding)

Used for:

  • Showing nearby restaurants
  • Correct delivery or pickup zones
  • Country‑based content

Location is not shared, not tracked, and not stored permanently.

1.4 Device & App Data

We may collect:

  • Device type
  • OS version
  • Crash logs
  • Performance diagnostics

Used only for: improving app stability and debugging.

1.5 Uploaded Media

Users and admins may upload:

  • Food images
  • Restaurant images

Stored securely in Firebase Storage.

1.6 Local Storage (GetStorage)

We store small, non‑sensitive data on your device:

  • Country
  • Cart items
  • Login type (Google or Email)

No sensitive or personal data is stored locally.

2. How We Use Your Data

  • Authenticate users
  • Maintain your profile
  • Show posts, food menus, and restaurant details
  • Detect your location and country
  • Process customer orders
  • Store cart items
  • Open navigation in Google Maps
  • Improve app performance

We never sell your data.

3. Data Storage & Security

Your data is stored securely in:

  • Firebase Authentication
  • Firebase Firestore
  • Firebase Storage

These systems use encrypted transfer and encrypted storage by default. We take reasonable measures to safeguard your information, but no system is 100% secure.

4. Data Sharing

  • ✅ Google Firebase (as a backend infrastructure provider)
  • ❌ No advertising networks
  • ❌ No analytics SDKs
  • ❌ No third‑party tracking

5. Permissions We Use

✅ INTERNET

To fetch posts, log in, and sync data.

✅ ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION

To detect your country and nearby restaurants.

6. Your Rights

You can contact us anytime to:

  • Request account deletion
  • Update your information
  • Stop using the app
  • Disable location permission
  • Clear stored data

We respond within a reasonable time.

7. Children’s Privacy

Sharlet Prime is not intended for children under age 13. We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this policy when necessary. Updates will appear on the app or website.

9. Contact Us

Replace the email above with your official support address.